Hyatt Regency Cape Town

There are many things that I liked about the hotel and at the top are the Staff and Service. So many of the staff were friendly and helpful that it is a pity I did not take note of all their names. Junaid, Zuleiga, and so many others really should be mentioned. Breakfast was good and diverse and the egg station lady was very accommodating. Room was spacious with a comfortable bed. Laundry service was a bit slow for dry cleaning but good. Housekeeping lady dried my rain drenched clothes and refused to charge me for this. Hotel pool terrace area was not attractive due to the Sheesha /Argyla there. Reliable taxis are easily summoned by reception. A small prayer room on Mezzanine floor is a nice touch. Airport pick up and drop off were reliable and added value. Again, staff are extremely helpful and make a difference.

Great central location and all the staff were so friendly and nice. Everyone we spoke to was helpful and cheery. The room was decently large and comfortable. It also had UK and USB sockets which we appreciated so didn't need our adapters.

Location, cleaness and excellent breakfast

The staff definitely made this trip a highlight for us, from the front desk to the breakfast team to housekeeping and the concierge. We had such wonderful encounters with all the staff. We stayed for a week and breakfast was great, we didn't get bored and there was ample the chef would accommodate for us. The room was clean and large, the bathroom was also larger than most.

Our family had a fantastic stay at the Hyatt Regency Cape Town. The breakfast was delightful, and the room was perfect for our family. Every detail was spot-on, but what made our stay truly special was the staff. Abubakar at the check-in counter was amazing, full of energy, and incredibly helpful. He gave us excellent room options and wonderful local recommendations. They even helped us secure rugby match tickets, making everything seamless. We wished we had stayed longer, as it was an exceptional experience all around.